We currently ship to eligible destinations within the United States. Availability for your address will be confirmed at checkout.

Standard shipping is free on eligible U.S. orders. Any available shipping options are shown before you complete checkout.

Orders are typically processed within 1–3 business days. Estimated transit time is 7–15 business days after dispatch. Carrier delays, weather and destination may affect delivery.

Once your order ships, we will email tracking information. You can also use our Track Your Order page. Tracking may take 48–72 hours to update after dispatch.

Contact us as soon as possible at support@vantisessentials.com. We cannot guarantee changes after an order has entered processing or shipped.

Email us within 48 hours of delivery with your order number and clear photos of the product and packaging. We will review the issue and arrange an appropriate replacement or refund.

You may request a return within 30 days of delivery. Items must be unused, in their original condition and packaging, with included accessories and proof of purchase.

VANTIS covers reasonable return costs for verified damaged, defective or incorrect items. For change-of-mind returns, the customer is responsible for return shipping.

Email support@vantisessentials.com with your order number and reason for the return. Wait for return instructions before sending any item.

After an approved return is received and inspected, we will notify you. Approved refunds are sent to the original payment method; your bank may need additional time to post the credit.